Welcome to SoreTech

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SoreTech

The IT Solutions Partner for Small Business

Hi my name is Andy Sore. With over 40 years of IT experience in both the private and public sector, I've had the opportunity to work with everything from cybersecurity to data networking. Leveraging this expertise. I've developed a unique and cost-effective web hosting solution specifically designed for small businesses and sole traders - a market that the big players often ignore.

As a small business with the right skills, I can leverage a number of open-source technologies and enterprise-class solutions that are very cost-effective, with introductory plans for low-volume users.

Think of what I offer as the modern internet enabled equivalent of an advert on a card for your business placed in the local shop window. I'll handle the technical side of setting this up allowing you to focus on your core business

For a new web site with your business emails forwarding to your personal account from £10 a month - Contact Me

What I offer

My solution is built on enterprise-grade technology and best practices but with very low operating costs, designed presicely for small businesses and sole traders.

  • Effortless Online Presence: Establish a simple, and reliable web presence for your business.
  • Tailored to Your Brand: Your chosen branding, straplines, and color schemes are seamlessly integrated.
  • Professional Email Addresses & Smart Forwarding: Get secure email addresses (like [email protected]) perfectly matching your business domain that you can use on your signage and stationary. All incoming messages are conveniently forwarded straight to your existing personal inbox, so you won't miss a thing.
  • Hassle-Free Content Updates: Enjoy four complimentary content update windows annually. Just send me your revised content, and I'll handle the technical updates.
  • Modern Technology Foundation: Benefit from a web solution built with services focused on performance, reliability, essential web security and authenticated email.
  • Built Securely from the Ground Up: I proactively harden my computers, keep software upgraded, and scan for and resolve security vulnerabilities, helping to ensure your web site is protected.
  • Exceptional Reliability: With minimal components, there's a lot less to go wrong. If the single board computer (SBC) is running; from a hardware point of view your site is live and accessible.
  • Robust Resilience: I maintain multiple SBCs, meaning if one encounters an issue, I can reboot from another, minimising any potential downtime.
  • Power Supply Flexibility: In the event of a power outage, I can switch my low-power SBCs to battery backup, keeping your site downtime to a minimum.
  • Always Connected: Should my primary Internet Service Provider fail, I can re-establish connectivity via a 4G/5G mobile network, maintaining your online presence.
  • High Availability (99.9%): Thanks to the above measures, I can provide 99.9% availability for your website - that's less than nine hours of downtime per year!
A close-up of a Raspberry Pi 4 Model B single board computer, indicating hardware expertise.
Raspberry Pi 4 Model B - My chosen hardware for reliable web hosting

What I Don't Offer (and why)

  • Enterprise Scalability: My specialised service is intentionally designed to be cost-effective and highly personalised for sole traders and small businesses. Therefore, I do not cater to the complex, large-scale requirements of medium or enterprise customers.
  • PCI Compliance Management: To maintain a streamlined and secure service focused purely on web presence, I do not process, store, or transmit any credit card data, thereby avoiding PCI DSS compliance requirements. This helps keep your costs down and simplifies your operational security.
  • Extensive GDPR Management: My service is structured to minimise data collection and processing. While I adhere to core GDPR principles, this model allows me to keep your (and my) General Data Protection Regulation compliance burden light and straightforward.
  • Personal Data Storage: Prioritising privacy and security, my system is designed from the ground up to minimise data collection. Therefore, I do not store any personal data on your behalf.
  • Frequent or Complex Design Edits: To ensure my services remain affordable and efficient, I offer four inclusive content update windows per year. Extensive or intricate design changes beyond these are outside the scope of this service.

SoreTech offers the following services:

All of these services are available on a consultancy basis for £20.00/hour. This flexible, pay-as-you-go model is ideal for small businesses and individuals who need expert assistance without the commitment of a monthly retainer. You only pay for the time you need, whether it's for troubleshooting, strategic advice, or hands-on implementation.

SoreTech builds websites using the following technologies:

Contact Me

Ready to get started or have more questions? You can contact me here:

Email: [email protected]

Phone: 07505 295 739

Service Agreements

Simple Monthly Contract: Your service operates on a rolling monthly contract, with payment due on the first day of each month. Once your site is live, it remains actively hosted online for each full month that payment is received. To ensure continuous service, kindly ensure payment is made by the due date; service will be suspended on the first day of the month if the previous month's payment was not received.

Content Update Policy: I offer four complimentary content update windows annually (within a rolling 12-month period). You have the flexibility to use these as needed, whether it's all four in one month or spread out quarterly. Any fifth or additional edits beyond the included four will be charged at £10 per edit. An "edit" is defined as any instance where I access your website's editor to make changes.

Pricing

Micro Site (£10/month)

A simple, static website perfect for an online business card or a brochure-style site - soretech.co.uk serves as a live example.

  • What's Included:
  • Free initial web site setup
  • Secure web hosting for your site
  • Professional Email Addresses & Smart Forwarding
  • 4 content page edits per rolling year
  • Free updates to contact details (e.g., Contact name, phone number)
  • Up to 4 pages (e.g., Home, About Us, Service, Contact) and up to 10 photos.

Starter Site (£15/month)

A slightly larger site with a content management system. Ideal for a small business wanting to grow their content over time. - Take a look at an example here: https://www.pizzadude.uk

  • What's Included:
  • Everything in the Micro Site plan
  • Customised wordpress template
  • Up to 10 pages
  • Support for up to 50 photos.

Additional Costs:

  • The cost of your domain name (purchased separately by you, these start from around £5 a year. I can guide you)
  • Additional content edits beyond the included four: £10.00 per edit

Payment

Pay by standing order or Pay now

SoreTech Customer Privacy Notice

This privacy notice tells you what to expect I will do with your personal information.

Contact Details

Telephone: 07505295739
Email: [email protected]
Address:
6 St Francis Road
Langley
Southampton
SO45 1XU

What Information I Collect, Use, and Why

I collect and use the following personal information to provide and improve my products and services, and to operate client or customer accounts.

  • Names and Contact Details: To communicate with you and manage your account.
  • Addresses: For billing and, if applicable, to send you physical products.
  • Pronoun Preferences: To ensure my communications with you are respectful and inclusive.
  • Account Access Information: To allow you to securely access your account.
  • Transactional Data: To process your payments and maintain a record of your purchases for accounting and tax purposes.
  • Website Usage Data: I use third-party services like Cloudflare, which process technical data about your browser and operating system to provide essential security and content delivery services.

Lawful Bases and Your Data Protection Rights

Under UK data protection law, I must have a "lawful basis" for collecting and using your personal information. I rely on the following lawful bases:

  • Performance of a Contract: I process your data to fulfill my contractual obligations to you (e.g., providing the service you pay for).
  • Legal Obligation: I process your data when I have a legal duty to do so (e.g., keeping financial records for tax purposes).
  • Consent: I may ask for your explicit consent to process my data for specific purposes (e.g., sending you marketing emails). You have the right to withdraw your consent at any time.

Because I rely on these lawful bases, you have specific data protection rights. You can find more information about these rights and any applicable exemptions on the ICO's website.

  • Right of Access: You can ask me for a copy of your personal information I hold.
  • Right to Rectification: You can ask me to correct or complete any information you believe is inaccurate.
  • Right to Erasure: You can ask me to delete your personal information, though this right is not absolute (e.g., I cannot delete data I am legally required to keep).
  • Right to Restriction of Processing: You can ask me to limit how I use your personal information.
  • Right to Object to Processing: You can object to my processing of your personal data.
  • Right to Data Portability: You can ask that I transfer the personal information you provided to another organisation, or to you.

To exercise any of these rights, please contact me using the details at the top of this notice. I will respond without undue delay and in any event within one month.

Where I Get Personal Information From

  • Directly from you when you sign up for my service or contact me.
  • Publicly available sources.

How Long I Keep Information

  • Customer Account Information: I retain this information for as long as your account is active. If your account becomes inactive, I will delete your personal data after 2 years.
  • Marketing Data: I keep your data for marketing purposes for 3 years from the date you last interacted with my communications, or until you unsubscribe.
  • Transactional Data: I am legally required to keep records of financial transactions for 6 years to comply with tax laws.
  • Customer Support Inquiries: I keep records of customer support interactions for 1 year to help with future inquiries and improve my services.

For more information on how I store your personal information or the criteria I use to determine this, please contact me using the details provided above.

Who I Share Information With

I use third-party "data processors" who handle personal information on my behalf.

  • Cloudflare: They provide content delivery and optimisation to my websites.
  • HMRC: I am legally obliged to share financial transaction data with HM Revenue & Customs for tax purposes.
  • Stripe: They handle the payment processing on my behalf.

How to Complain

If you have any concerns about my use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice. If you are unhappy with how I have used your data after raising a complaint with me, you can also complain to the ICO.

The ICO's address: Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated: 07 August 2025